At the time of handover 24-11-2022, the below Collection requirements were analysed and prioritised for after MVP phase, thus not included in the handover package as deliverable.
Both Personal Loans and Overdraft products will follow specific scenarios when the client is late with the expected payments.
Expected behavior of overdue products:
Client cannot apply for another loan product or topup his overdraft, in case there are any unpaid debts
Client will see special warnings in his app related to the delinquency - see screen designs updates
The client will receive notifications about:
upcoming payments - triggered by Loxon/Collection tool
unpaid amounts after repayment period has passed - triggered by Loxon/Collection tool
Unpaid debts will be allocated per product and per time of posting, in the following order
Personal loan
Oldest unpaid instalment to most recent unpaid instalment
covering in the order setup here Automatic deduction of loan payments
Overdraft, only after the higher priority product will be fully covered
in the order setup here Automatic deduction of loan payments
On-time expected behavior | Overdue / Late product | |
Overdraft More info: | The Overdraft product has 2 main repayment periods:
| User 893ea is the product delinquent if the late extension fee is not paid? After 60 days, the client will need to reimburse the full debt. In case this is not possible, the OD account will be marked as delinquent. client changes expected:
|
Personal Loan More info: | The personal loan product is characterized by:
| In terms of delinquency, the product is considered delinquent the at the time when the client doesn’t repay the scheduled due payment. The repayment period for each instalment is 1 day. If after this period the money are not fully covered, the account will be marked as delinquent and DPD count should start, until the debt will be repaid. Anytime there will be funds available on the Main account, the deduction of the debts will be done automatically, and will cover the debts based on the pre-set allocation order. Automatic deduction of loan payments |
Overdraft life cycle details
Personal Loan life cycle details
Screen designs:
Loan overview updates in case of overdue scenarios:
Personal Loan delayed https://www.figma.com/file/dkDQHRa1zq7tU58MiL6hBR/SaFi---UI---MVP-(Shared)?node-id=9%3A3464
Personal Loan inactive due to delinquency https://www.figma.com/file/dkDQHRa1zq7tU58MiL6hBR/SaFi---UI---MVP-(Shared)?node-id=9%3A3464
Overdue OD https://www.figma.com/file/dkDQHRa1zq7tU58MiL6hBR/SaFi---UI---MVP-(Shared)?node-id=1085%3A21448
Overdue PL https://www.figma.com/file/dkDQHRa1zq7tU58MiL6hBR/SaFi---UI---MVP-(Shared)?node-id=9%3A3464