Topics

On-going common tech tasks

Idempotency lib adoption

SAF-2 - Getting issue details... STATUS

Use Kafka Generator in micro-services

SAF-6 - Getting issue details... STATUS

gRPC PoC

SAF-15 - Getting issue details... STATUS

DLQ PoC

SAF-666 - Getting issue details... STATUS

Next Common Tech Work

Idempotency lib enhancement

SAF-470 - Getting issue details... STATUS

Common Logger enhancement

SAF-166 - Getting issue details... STATUS

Discussed New Chapters

We discussed about the new horizontal chapters to track some common tech areas.Note that the new common chapter will be responsible for the rest of tech area besides the others. And we will create new one / cancel existing one based on how it goes. Here is the start point list for the current chapters.

  1. ThoughtMachine

  2. Kafka

  3. Temporal

  4. IAM (Existing)

  5. Testing (Existing)

  6. Common (taking care what is not in the scope of above chapters)

Genesys Solution Update

Audit Log sync

We decide to use WebSocket on BOFE to sync data from Genesys. More details could refer to Logging communication from Genesys

Recording data store

We could use Genesys Java SDK to retrieve data and use Cron Job / workflow to tigger the retrieval

Mobile Chat

Still need to confirm what should be the right way to communicate with Genesys. There are two potential solutions for this : Web Messaging and Open Messaging. More details on this: https://developer.genesys.cloud/commdigital/digital/

Observability Strategy & Guideline Update

We are working on the overall strategy for observability of our system: Observability

Actions

Organize new created chapter

Jideo Pena (Unlicensed) will help to start creating the new chapters and get the list of leads / members for each one of them.