Screen shown to user who has scheduled VKYC call with agent and is waiting for agent to initiate call.
UML flows
Scenarios
screen is opened and user waits until agent starts VKYC call
User can:
change current schedule of call → opens “VKYC scheduling” page
call immediately → requests unscheduled call from CM (can trigger Err1), sets up VKYC sdk and after call ends user is navigated to “After call“ page
call data are received from Ably event and VKYC SDK is called
Once call ends user is navigated to “After call“ page
Back action - exits scheduling without any confirmation prompt.
Code | Description | Handle |
|---|---|---|
Err1 | CM endpoint for immediate call failed | TBD |
Elements
Tag | Description | Data |
|---|---|---|
1 | Icon/image | Asset path - |
2 | Countdown | Timer countdown ( |
3 | Title | Localization key - |
4 | Subtitle | Localization key - Time of scheduled call is filled in text. |
5 | Action button - change date | Localization key - Opens VKYC scheduling page |
6 | Action button - call now | Localization key - Starts immediate VKYC call |
Attachments:
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