SaFi Bank Space : How to reach and raise a ticket to Devops/SRE Team

Created by Lucky La Torre, last modified on Jan 31, 2023

How do you reach us?

Quick and dirty way is through the #sre-announcements channel on Slack.

Recommended way, if you have any request and issues, raise it in Jira. https://safibank.atlassian.net/jira/software/c/projects/SAF/boards/59

Choose DevOps in component.

In Issue Type, to raise a service request → choose [System] Change

In Issue Type, to file or report an incident/issue/broken systems, choose [System] Incident

Attachments:

image-20230131-092418.png (image/png)
image-20230131-092034.png (image/png)
image-20230131-092320.png (image/png)