SaFi Bank Space : SaFi Group VPN & Warp issue

Please list down the issue you facing when we work with Group VPN and Warp

Issue Description

Who has this issue

For some particular purposes, we have to switch between the two VPNs. e.g. when starting any domain service, we have to use the Cisco VPN due to the “outer net” is required to build the dependencies. Then, the Warp VPN(Cisco VPN has to be turned off) is required if we want to do some cross-service requests.

Jevan Wu (Unlicensed)

I used the 3rd parity VPNs, not the Cisco AnyConnect client, sometimes we need to switch the VPN channel from HK to SGT or JP, or US, and at this time the warp client can't work well, it hanging on the “Registration in Progress“ page and can’t login.

Kobe Wang (Unlicensed)

At home, I can only choose either Cisco VPN or cloud-flare warp. If I connect to Cisco, I can access most of network, but I can not access our brave/stage databases, Grafana and ArgoCD. If I connect to Cloud-flare warp, I can access brave/stage databases, Grafana and argoCD but I can not access the out network.

User 26791

We need to use Cisco VPN to access google or other websites that are blocked by GFW(China’s Great FireWall) and use Cloudflare WARP VPN to access SafiBank-internal resources.

That said, we need to run both Cisco VPN client and WARP VPN client.

Gavin Zhang (Unlicensed)

Similar as the decryption above, previosly the symptom is when I connect only Cisco VPN I am able to access Google etc, then if I switch on WARP, my internet is lost completely.

Ticket

Status

Cloudflare

SAF-856 - Group Cisco VPN & Warp issue in China Done

Raised ticket to Cloudflare Support

https://support.cloudflare.com/hc/en-us/requests/2649412