Epic:
SM-1811
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IAM: Authenticate and authorize with step up requirement (MVP-P1)
Resolved
JIRA:
SM-1835
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Authorize with vKYC (Step-up fallback)
To Do
Priority:
Effort estimate:
Review status: in preparation/ready to review/approved
As a Customer I want to be able to authorize/approve action taken by the app by initiating video call with CC agent.
Role: Customer
Objective: Customer approves action to complete activity
Reason: Verify and confirm that customer action to be completed
If authorization with Face match fails, customer is forwarded to vKYC
Functional requirements:
Slacker https://safibank.atlassian.net/l/cp/mq55Wj1m as a decision point to assess the risk evaluation of operation. Based on the risk assessment, the calling service should make a decision whether or not to request step-up. Slacker response will be either approve or reject or Step-up
IAM interaction with Slacker regarding step up functionality https://safibank.atlassian.net/l/cp/mq55Wj1m
Both versions of vKYC need to be supported: scheduled and unscheduled.
After the video call with CC agent Customer will get information on if the process is successfully completed or not. If successfully completed, the action is authorized.
UI requirements: TBD
Process flow:
Execution steps:
Internal dependencies: https://safibank.atlassian.net/wiki/spaces/ITArch/pages/45219841/Video+KYC+using+Advance+AI#Video-KYC-subflow
External dependencies:
Alternative scenarios: If the vKYC is unsuccessful customer is displayed with message that the authorization cannot be processed.
Acceptance criteria:
Links to wireframes/UI: ***TODO*** Get onboarding UI