SaFi Bank Space : Collections Motivation

Collections will comprise of different groups that would operate in the different segments/buckets.

They are provided distinct KPI’s as they operate.

Those KPI’s are focused on contributing to the over-all KPI’s of the collections Team.

Specific focus are;

1. Financial achievements (Financial KPI’s)

2. NPS

3. Quality

Collections Groups

Early Collections

• Pre-collections

• C1

• C2

• Skip

Late Collections

• Field

• Agency

• Remedial