ID | BO26 |
EPIC | SM-1675 - BO: Customer Subscription Done |
US | SM-2688 - Customer Subscription - change plan Done |
STATUS | DONE |
Role: BOFE user (access matrix)
Objective: As a BOFE user, I want to edit subscription plan for customer, so he/she can benefit from the most convenient setup.
Design requirements:
In the Customer Profile view, display subscription modal overview with plan comparison and highlighted current usage, which can be chosen.
Functional requirements:
Display Subscription overview modal in the Customer Profile page
If the subscription change is already scheduled, disable the change action
Click on subscription change and pick relevant plan in the overview modal
Add ticket number (subject to the maker-checker process) and confirm subscription change
Acceptance criteria:
If subscription is not scheduled to be changed, click on Change subscription button. Pick relevant subscription package, add ticket number and submit. If the subscription change is scheduled, disable the change action is disabled.
Additional details: