Epic:
SM-229
-
Cards: Card Management System CMS
In Progress
Review status: APPROVED
Role: Client
Objective:
The client can see the stage of the delivery process for a physical card
Reason:
The client will get an updated view of the actual delivery process for the physical card ordered via the mobile app. The customer selected the delivery company: Ninjavan or GoGoExpress. External API integration is required. There must be visible information about the estimated delivery date. There must be an option to create a ticket for the Service Desk in case the delivery company does not achieve the predefined delivery date.
Functional requirements:
xxx
UI requirements:
xxx
Process flow:
n/a
Execution steps:
xxx
Internal dependencies:
n/a
External dependencies:
Ninjavan API Integration
GoGoExpress API Integration
Alternative scenarios: n/a
Acceptance criteria:
The client can see in the mobile application the actual status of the card delivery process
Delivery status must provide info about the actual stage of delivery (in progress, delivered, not delivered, etc.)
After the exact card is delivered to the client this overview will disappear and will be replaced by the next step: Physical Card Activation
Links to wireframes/UI: