ID | BO24 |
EPIC | SM-1676 - BO: Customer profile changes Done |
US | SM-1069 - Edit customer details Done |
STATUS | DONE |
Role: BOFE user (see access matrix)
Objective: As a BOFE user, I want to edit / change personal information on particular customer.
Reason: Up-to-date customer information.
Functional requirements:
Sections to have an edit button (if applicable), that will reveal editable fields.
Fields has validation based on the data restrictions.
Reset button to clear changes.
Submit button to trigger maker-checker modal with pending change. Subject to the user role restrictions and maker-checker process.
UI requirements:
Customer Information
First name
Middle name
Last name
Date of birth (masked)
Place of birth
Nationality
Age (calculated on frontend from date of birth)
Gender
Contact
Phone number (masked)
Email
Address
Country
ZIP Code
Street and number
Province
City/ Municipality
Barangay
Additional employment and financial information
Structure based on the fetched questionnaire
Acceptance criteria: After clicking the edit button, customer data can be edited. Fields have validation to provide feedback, if wrong values are inputed. Clear button will clear active edits. Submit button will create pending change. Valid ticket id must be provided in the next step and approval is subject to the maker-checker process. Edits will be applied only if approved by checker.