Role: System
Objective: Inform Customer Care that the customer has waived the fee
Reason: We need to find out the reason the customer wanted to waive his fee.
Functional requirements:
Acceptance criteria
Customer care is triggered.
Role: System
Objective: Inform Customer Care that the customer has waived the fee
Reason: We need to find out the reason the customer wanted to waive his fee.
Functional requirements:
Acceptance criteria
Customer care is triggered.