Epic: SM-1817 - IAM: Offline mode - access and use app in offline mode To Do
JIRA: SM-1845 - Login to app while offline To Do
Priority:
Effort estimate:
Review status: in preparation/ready to review/approved

As a Customer I want to able access the app while offline so that I can use the app and information in it

Role: Customer

Objective: Allow customer to access the app when they are offline

Reason: to get the access to the app and use information in it

Functional requirements:

Customer is offline - perform user authentication without internet connection

Registered Customer can use registered credentials and device biometrics to access the app while offline

Users can use the Offline Login option of the App to perform user authentication when internet access is not available.

Inform Customers of their current state and of changes in states - Notify the customer when the app detects low or unavailable network conditions that customer is in offline mode.

When the app detects low or unavailable network conditions, do not show error message

Data is stored on device?

Cashing? Data Sync? -active operations?

UI requirements: Customer has sign in app saying that he/she is offline

Process flow: n/a

Execution steps: n/a

Internal dependencies:

External dependencies: n/a

Alternative scenarios: what would happen if not done (optional)

Acceptance criteria:

  • Customer can login while offline using registered credentials, password and/or biometrics

  • Customer is displayed homepage/account dashboard (provide screen link!!!)

Links to wireframes/UI: n/a