Epic:
SM-233
-
Cards: Back-office Functions - Management of Cards
In Progress
Review status: APPROVED
Role: Operator
Objective:
Operators or Service Desk agents can manage standard operational support tasks with virtual or physical cards for a specific client.
Reason:
The operator and Service Desk agent must be able to manage standard operational support for clients about virtual or physical cards. Standard functionality: card information, card status, lock and unlock the card, block the card, check transactions (in progress and managed), manage dispute process.
Functional requirements:
xxx
UI requirements:
xxx
Process flow:
n/a
Execution steps:
xxx
Internal dependencies:
Back-Office Integration
External dependencies:
CMS API Integration (Euronet)
Alternative scenarios: n/a
Acceptance criteria:
Card Manager must be able to provide endpoint(s) for above-listed card management functionality for the BO application
Links to wireframes/UI: