SaFi Bank Space : SaFi Manual Approval Flow

Transaction Type

Description

Manual Approval Action

Top-up via Bank

  • initiated in app

  • need to redirect customer to an outside page to authorize transfer

Top-up via Debit Card

  • initiated in app

  • need to redirect customer to an outside page to authorize transfer

Top-up via EWallet

  • initiated in app

  • need to redirect customer to an outside page to authorize transfer

Top-up via OTC (Cash-In)

  • initiated in app

  • expires after a few days from initial request

Intrabank Transfer

  • transfer from SaFi account to SaFi account

Pocket Transfer

  • transfer from main account to pocket

Interbank Transfer via Instapay (Immediate transfer)

  • initiated in app

  • outgoing transfer to other banks/ewallets

  • expectation is that the transfer completes after a couple of minutes

Interbank Transfer via Pesonet (Up to next day transfer)

  • initiated in app

  • outgoing transfer to other banks/ewallets

  • same day transfer if transaction is before 3pm, otherwise it is completed the next day

OTC Withdrawal (Cash-out)

  • initiated in app

  • expires after a few days from initial request

Bill Payment

  • initiated in app

  • payment completion does not need to be done immediately

Airtime Load

  • initiated in app

  • customer is buying a digital good so expectation is that they receive confirmation if the payment is successful asap

Digipay Top-up

  • initiated in the merchant store

  • the customer has already paid for the transaction over the counter, so we need to complete the transaction asap

Inbound Instapay Transfer

  • initiated by other banks

  • need a quick reply since expectation is that the transfer completes after a couple of minutes

Inbound Pesonet Transfer

  • initiated by other banks