We will be using hosted 3cx for Office PBX.
Proposed Design of the 3CX.
Proposed Incoming call routing:
02-8866-7575 - Safi landline number.
Thank you for calling Safi Bank. If you know the extension of the person you are trying to reach press it now or Press 1 for HR, Press 2 for Legal, Press 3 for Sales, Press 4 for Marketing,
HR - TBD
Legal - TBD
Sales - TBD
Marketing - TBD
Call Logs handling
3cx have call detail records.
Recording
3cx can enable full call recording on all calls made. We can also turn this off.