The platform for the Agents to initiate Video calls with the client. The App is expected to contain the SDK which provides the counterpart functionality for the client to facilitate the video calls.
Intended to be used when the Customer onboarding application requires manual review and hence a video call with the customer to verify additional details.
Accesses
Environment | URL | Username | Password | Note |
|---|---|---|---|---|
Dev | Password123 | Select role “Admin” | ||
Dev | Password123 | Select role “Agent” | ||
Dev | Aigatome@123 | Select role “Agent” | ||
Stage | Testaccount1 | Select role “Admin” | ||
Stage | Testaccount1* | Select role “Agent” |
Docs
Document | Date | File |
|---|---|---|
VIDEOKYCl API Documentation_SG_PH |
| |
Advance VideoKYC Product Deck-20220701 |
| |
VIDEOKYC ConfigIntro 150822-1020 | ||
VIDEOKYC-Singaporeversion-251022-0618 | ||
VIDEOKYC-Singaporeversion-261022-0602 |
Integration
Immediate and Scheduled VKYC call using Advance AI - Backend integration
Advance AI VKYC - Frontend component integration
Known issues
Design of
| |
reported: | VKYC doesn’t support the security headers (across all the endpoints)  |
Incidents
reported: | Not announced breaking change:  |
reported: | Not announced the release on 28th October with breaking changes:  https://safibank.slack.com/archives/C03GPQ9KN02/p1666513062572579 https://safibank.slack.com/archives/C03MD6K9EJV/p1666592781818879 |
Attachments:
VIDEOKYCl API Documentation_SG_PH.pdf (application/pdf)
Advance VideoKYC Product Deck-20220701.pptx (application/vnd.openxmlformats-officedocument.presentationml.presentation)
VIDEOKYC-ConfigIntro-150822-1020.pdf (application/pdf)
Screenshot_20221024_145628.png (image/png)
Screenshot_20221024_130050.png (image/png)
Screenshot_20221024_152520.png (image/png)
VIDEOKYC-Singaporeversion-251022-0618.pdf (application/pdf)
VIDEOKYC-Singaporeversion-261022-0602.pdf (application/pdf)