Loxon Front end for Managers
Managers those who handles buckets/queues.
1.Early Collections
Pre-Collections
1-30 I(C1)
31-60 (C2)
61-90 (C3)
2.Field Collections
Skip and Pre-Termination
Terminated/Paid-off
3.Agency
4. Legal
5.Training and Quality (Optional)
*Main intention is to monitor status of newly deployed collectors to observed gap ratio in performance of new and tenured individuals so see and adjust learning conditions per batch deployment.
6.Head of Collections
Generally Loxon dashboard should reflect the performance of the identified portfolio assigned to the individuals. Similar to Analyst view but cut per assigned portfolio managed.
Also on view of the existing strategist or treatments applied to their queue
For reference on the needed points for this;