Type of Support

Standard

Support Severity/Response times/Package

Support Package

Description

Monthly Price

Standard

  • Response time - 24 hours

  • Support Channels - Email

  • Availability - Business Hours

Php 8,000

**By default, support provides best-effort response time. In the case of SLAs and faster response requirements, they offer additional support packages.

Support Vendor Documentation

 https://www.infobip.com/docs

Support Portal

 Support Portal Login

Support Email Address/es

 none

Support Contact Number/s

 none

Is access to Customer Success Manager available?

 Denice.Almoete@infobip.com

Account Manager of Infobip

Is there a designated technical contact at Safibank?

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