Role: BOFE user (access matrix)

Objective: As a BOFE user, I want to see a delivery status and address, to be able to provide information to customer, or delivery partner.

Reason: After new card is requested and ordered, customer may inquire about the current delivery status.

Functional requirements:

Ordered cards main area will contain delivery status, contact and log.

Delivery status

Display current delivery status and delivery information:

• Status (Processing, Ready to ship, Shipped, Delivered)

• Tracking number

• Expected date of arrival SM-6190 - Display expected delivery date for card Done

Delivery contact

Display delivery address:

• phone

• email

• country

• province

• city

• barangay

• zipCode

• Recipient #1 (approved person name by customer, that can receive the package)

• Recipient #2 (approved person name by customer, that can receive the package) SM-7480 - Add card delivery Authorised Recipients to delivery contact information Accepted

Delivery status log

Display delivery log: Card delivery history view

Link to wireframe/UI: https://www.figma.com/file/eyJ3AMGVxHZYTxNLXxTH2D/SaFi---Back-Office-UI?node-id=1%3A1967

Acceptance criteria: Ordered card main detail view will include blocks with accurate card status, card delivery contact, and delivery status log (separate story).