SaFi Bank Space : PLDT SIP Trunk Information

Introduction:

The PLDT SIP Trunk Service is a technical solution provided by PLDT to NeuronCredit Financing Company Inc. The contract for this service was signed on October 10, 2022 by Vlastimil Hrabal, with Rowena Sujeco as the PLDT Relationship Manager. The service includes 5 SIP sessions, an OA421 Router, and a 10MB DLL/VPN Connection.

Service Details:

The PLDT SIP Trunk Service includes the following components:

• PID: 1-1GE3LUH

• CSO (10M IPVPN): CBG202210130034150

• CSO (5 SIP Session): CBG202210130034152

• CSO (OA421 Router): CBG202210130034151

• Customer Name: NeuronCredit Financing Company Inc.

• Demarc Name: MKTPB002RADE312 Port 5

• WAN IP: 10.230.79.14/30

• LAN IP: 192.168.7.0/24

• SBC IP: 10.255.38.204

• Signaling IP: 192.168.7.2

• VRF: HIPR8917_NEURON

• DN Block: 0288667570 – 0288667579

• Pilot Number: 0288667570

• 5 Session SIP

Monthly Charges:

Support Escalation:

In case of any technical issues with the PLDT SIP Trunk Service, customers can reach out to the following support levels:

Level 1: 177 Call Center (Customer Service HelpDesk)

• Contact Number: 177 (Option 1)

• Email: iccscbgcsh@pldt.com.ph and corpcust-a@pldt.com.ph

Level 5: Gene S. De Guzman

• Office Number: 5358205

• Mobile: 09189054341

• Email: gzdeguzman@pldt.com.ph

Conclusion:

This technical documentation provides important information about the PLDT SIP Trunk Service provided to NeuronCredit Financing Company Inc. This includes details about the service components, monthly charges, and support escalation.

Attached is the Contract.