This gives an overview of the pages available in BOFE, see them also in Figma https://www.figma.com/file/eyJ3AMGVxHZYTxNLXxTH2D/SaFi---Back-Office-UI.

Customer routes

Start with /customer
Represent everything related to a particular customer + the search for customers
Reachable from the left menu
These routes are available only once the customer is found
Currently, there is no way to “unsearch” a customer, once searched it’s available until someone else is searched.
Some routes may be unavailable based on the group of the current BOFE user

Route	Desription
/customer/search	Customer search, also show results if there are more.
/customer/{id}/	Customer root. Normally redicts to dashboard but for the call center scenarios shows security questions first.
/customer/{id}/dashboard	Customer overview, links to other pages.
/customer/{id}/profile	Customer’s profile, address, ID and subscription info.
/customer/{id}/documents	Other customer documents (IDs are on the profile page)
/customer/{id}/tickets	All jira tickets related to this customer. Powered by Ticket manager.
/customer/{id}/upsell	Upsell oportunities. Not implemented yet, SM-3701 - Getting issue details... STATUS
/customer/{id}/communication-history	All communications to/from customer. Powered by Communication history manager.
/customer/{id}/main-account	Main account info & transactions.
/customer/{id}/saving-accounts	Saving accounts (AKA pockets AKA AlkanSafe) info & transactions.
/customer/{id}/cards	Payment cards, delivery info & transactions.
/customer/{id}/loans	Personal loan & payment instalments.
/customer/{id}/overdraft	Main account overdraft info & activity (aka FundTawid)

Bank user routes

Route	Desription
/user	Does not exist, it could hold some user profile/preferences in the future.
/user/maker-changes	List of changes that the current user made (as a Maker). Automatically cleared after 3 days.
/user/checker-changes	List of changes that the current user is allowed to approve/reject (as a Checker). Automatically cleared after 3 days.
/user/notifications	List of all notifications delivered to the current user. Not implemented yet, SM-2083 - Getting issue details... STATUS Designs are ready
/user/reconciliation	Reconciliation
/user/manual-transactions	Form to send money between two intra-bank acocunts.
/user/flagged-transactions	List of all transaction (across the whole bank) flagged for fraud investigation.
/user/card-delivery	Card deliver status across the whole bank Not implemented yet, SM-1111 - Getting issue details... STATUS

Route	Desription
/	Root, redirects to `/customer/search`
/login	Login screen
/logout	Okta redirects here after logout. This currently redirects to `/login`.
/auth	Okta redirects here during login, should not be browsed outside of the login flow.
/dev/experiments	Developement helpers. Shown only if `allowDevFeatures` env variable is on. Contains Variants of comments for visual inspection Full audit log view prototype Transaction report downloader for reconciliation Notifications POC WORK IN PROGRESS