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Type of Subscription

 

Included Support

 

Support SLA

 

Support Severity

 

Support Vendor Documentation

 

Support Portal

 

Support Email Address/es

 

Support Contact Number/s

 

Is access to Customer Success Manager available?

 VIDA PKI

email list: both Enrico Benedict Quiñones (Unlicensed) and Ivan Dev (Unlicensed) are on the list

weekly sync (Wednesday, 11am CET): both Rix and Ivan are invited, meeting handed over

Sambit Kumar Dash <sambit.dash@vida.id> - PM(?) (UTC+05:30 - IST)

Srinath Venkataramani <srinath@vida.id> - Tech lead(?) (UTC+05:30 - IST)

Gints Osis <Gints.osis@vida.id> - developer (UTC+2 - EET)

Is there a designated technical contact at Safibank?