Role: BOFE user (see access matrix)
Objective: As a BOFE user, I want to see account details for a particular customer upon clicking on the account
Reason: To have a detailed information on customer’s account in order to provide full support to customer and be able to make necessary changes on the account.
Functional requirements: Account details that should be displayed upon clicking on account (menu item) in BOFE:
Main account
the following attributes should be displayed in account details view:
Account information
Status
Account name
Account number
Account ID
Created at
Updated at
Interest rate
Gained interest
Transactions
Account status
User can see status of the account (active, frozen, blocked)
Main account edit (part of separate user stories)
Actions, subject to the maker-checker process
change account name Accounts editing
to see option to block / unblock the account Account blocking/unblocking
to see option to block / unblock the particular amount on account Amount blocking/unblocking
Links to wireframes/UI: https://www.figma.com/file/wr5Ax3toq5y0ODhgh3WjiG/SaFi---Back-Office?node-id=13%3A509
Acceptance criteria:
Main account detailed page with transactions overview and ability to change account name, block/unblock account and particular amount.