Back-Office: Check already implemented endpoints to be specifically for Back-Office and not for customer (mobile app).
New card delivery cancellation, New card request / redelivery - post MVP
Embossing problem - post MVP
Align on Dispute / chargeback, and Amount unblock
Check Cards squad stories relevance for Back-Office (card create, card activation)
Cards to provide Status update report integration and Reconciliation sheet detailed explanation

Cards view

SM-1058 - BO: Cards view Done

	BO story	BO task	Cards task	Sprint
List cards (incl. details)	Cards List View	SM-1099 - Cards list view Done		-
View transactions	Cards transaction history view	SM-1100 - Transaction history on card view Done	SM-746 - Overview of Transactions per Card Cancelled	15
Search transactions	Card transactions search list of proposed filters	SM-1101 - Transaction search on card Done	SM-746 - Overview of Transactions per Card Cancelled	15
Display limits		SM-3697 - Display card limits Done		-
Card changes audit log		SM-5140 - Display cards history Done	SM-3746 - Ensure all Cards-related changes are logged into audit log Done	-

Cards delivery

SM-1060 - BO: Cards status view Resolved

	BO story	BO task	Cards task	Sprint
List cards (include ordered cards)	Requested cards list view	SM-1107 - Requested cards list view Done		-
Ordered card detail view	Ordered card details view	SM-1108 - Ordered card details view Done	SM-869 - BE: BO Card show delivery information Done	14
Delivery log	Card delivery history view	SM-1109 - Card delivery history view Done	SM-6145 - Expose Card delivery history list in card-manager Done	12
Request card redelivery	Request card redelivery	SAF-956 - Request card redelivery Backlog		POST MVP
Card embossing problem	Embossing problem	Embossing problem	SM-717 - Card Emboss Problem To Do	17 - POST MVP
Card status update report integration (from EURONET API)	Card status update report integration	SAF-934 - Card status update report integration Ready for Testing	?	?

Button to do the functionalities below: <For Maker and Checker Access>
- Order New Card without Personalization
- Order Replacement Card without Personalization
- Cancel Card Order / Request for Refund

SM-1059 - BO: Cards edit In Progress

	BO story	BO task	Cards task	Sprint
Edit card limits	Card - adjust card limit settings	SM-2739 - Edit card limit settings Done	SM-868 - BE: BO Card change limit Done	-
Freeze / Unfreeze card	Card - freeze / unfreeze	SM-4252 - Freeze/unfreeze card Done	SM-865 - BE: BO Card Lock Done AND SM-866 - BE: BO Card Unlock Done	-
Block Card (permanent block, can’t be unblocked)	Card - blocking (permanent)	SM-1103 - Blocking card Done	SM-867 - BE: BO Card CLose Done x	-
Filing dispute / chargeback (need more info)	Card - filling a dispute / chargeback	SAF-938 - Filling a dispute / chargeback by customer Backlog	?	?
Block / Unblock amount (need more info)	Card - blocking / unblocking amount	SAF-939 - Blocking / unblocking amount (for incoming transactions) Ready for Testing	?	?

Cards tasks marked as BO, but not relevant to Back-Office use cases.

SM-863 - BE: BO Card Create Done / SM-852 - FE: BO Card Create Cancelled - not relevant
SM-864 - BE: BO Card Activation Done / SM-853 - FE: BO Card Activation Cancelled - not relevant
SM-870 - BE: BO Change Pocket Cancelled / SM-859 - FE: BO Change Pocket Cancelled - not relevant
SM-862 - FE: Push notification to Supervisor Cancelled - not relevant