Domain

Feature

Links

Notes/Comments

Onboarding

Privacy Policy/T&C View and Acceptance

Privacy policy and T&C acceptation (Onboarding step 0)

Onboarding

Grant Permissions on customer’s device

https://safibank.atlassian.net/wiki/spaces/ITArch/pages/59867139/Grant+permissions+on+customer+s+device

Onboarding

Choose Tone of Voice

Choose Tone of Voice

Copy of texts are still almost the same for the two tones so we it’s difficult to notice any difference.

Onboarding

SaFi’s Intro Slide Show

SaFi's Offering overview, Intro slide show - product presentation

No auto display of next screen

Onboarding

Setup Password

Setup password

Onboarding

Save the application progress of the customer and continue at a later time

Login to continue onboarding Save application

Logout during onboarding - close the application

Logout during onboarding - inactivity

Onboarding

Get and save device fingerprint

Get device fingerprint from AAI

Onboarding

Phone number verification vis SMS OTP

Phone number verification via SMS OTP

Onboarding

PEP and US Residency Check

PEP and US residency

Onboarding

ID Scanning and Verification

ID scanning and verification for 10 IDs supported by AAI

Onboarding

Liveness Check

Liveness check

Onboarding

KYC Survey Questions

Additional customer data

Onboarding

Fetching and Filling of Addresss Info based on device’s location

Fetching and filling address info

Onboarding

Choose subscription plan

Choose subscription plan

Onboarding

Store all data from KYC Flow

Store all data from KYC flow

Onboarding

Immediate vKYC

Customer video call for verification - Immediate

Onboarding

Scheduled vKYC

Customer video call for verification - Scheduled

Onboarding

KYC Assessment & Credit Scoring

Application submit/Customer KYC assessment & Credit Scoring

Onboarding

Verify customer’s unique identity

Verify customer's unique identity

Customer

Access and Change their Profile

SM-22 - CUS: Access and change their profile Done

Customer

Cooling off period for changes in customer profile

SM-7506 - Regulatory Requirements In Progress

IAM

Device/Key registration during onboarding

Set up secure way of accessing and using the app

IAM

Authenticate/authorize with passcode/biometrics

Authenticate and authorize with passcode or biometry

IAM

Logout from the app

Logout from the app

IAM

Lock/unlock/revoke user credentials

Offboard user - deny login

IAM

Bank User IAM

IAM: Bank user identity and access management

IAM

Login to BOFE

Login to Back Office bank system

IAM

Provide bank user data to BOFE

Provide user data to Back Office bank system [to authorize an action]

IAM

Authenticate calling customer

Authenticate calling customer

IAM

Authenticate CC agent

Authenticate CC Agent